Risavi, DO, MS, FACEP, FAAEM, B. L., Mahmood, DO, S., Andryc, DO, K., Libonati, EMT-P, J., & Terrell, EdD, M. A. (2016). Reduction in unavailable-for-response episodes in a private emergency medical services agency. Journal of Emergency Management, 14(1), 79–84. https://doi.org/10.5055/jem.2016.0274