JAFARZADEH, JD, R. S. Emergency management 2.0: Integrating social media in emergency communications. Journal of Emergency Management, Weston, MA, USA, v. 9, n. 4, p. 13–18, 2011. DOI: 10.5055/jem.2011.0063. Disponível em: https://wmpllc.org/ojs/index.php/jem/article/view/1382. Acesso em: 1 may. 2024.