BESSERMAN, MD, MS, R.; PETERSON, PHD, CEM, D.; JOHNSTON, CEM, MPA, D.; RODABAUGH, MS, C. L. Disconnects between expectations and deliverables among emergency responders. Journal of Emergency Management, Weston, MA, USA, v. 2, n. 2, p. 17–22, 2004. DOI: 10.5055/jem.2004.0019. Disponível em: https://wmpllc.org/ojs/index.php/jem/article/view/1620. Acesso em: 28 apr. 2024.