MAGNUSSEN, PHD, L. I.; CARLSTRØM, PHD, E.; BERGE, MSC, A.-K.; WEGGER, MSC, F.; SØRENSEN, DBA, J. L. Help we are sinking! Stories from Norwegian dispatch centers on decision-making in unfamiliar and ambiguous situations. Journal of Emergency Management, Weston, MA, USA, v. 16, n. 4, p. 245–254, 2018. DOI: 10.5055/jem.2018.0373. Disponível em: https://wmpllc.org/ojs/index.php/jem/article/view/1802. Acesso em: 2 may. 2024.