HACKEROTT, C. S.; NEAL, D. M. A jolt to the system: Quantifying disaster impact and return to routine using citizen-generated calls for service. Journal of Emergency Management, Weston, MA, USA, v. 21, n. 4, p. 323–332, 2023. DOI: 10.5055/jem.0797. Disponível em: https://wmpllc.org/ojs/index.php/jem/article/view/3488. Acesso em: 11 may. 2024.