FRANKS, J. L.; THOMAS, E. V. Public transit and crisis communication for critical populations: A content analysis of web-based communication strategies during the COVID-19 pandemic. Journal of Emergency Management, Weston, MA, USA, v. 22, n. 2, p. 195–212, 2024. DOI: 10.5055/jem.0753. Disponível em: https://wmpllc.org/ojs/index.php/jem/article/view/3638. Acesso em: 19 may. 2024.