Pollock, MBCI, K. and Coles, BSc (Hons), CertEd, FEPS, E. (2021) “Mind the gap: From recommendation to practice in crisis management. Exploring the gap between the ‘lessons identified’ during exercise cygnus and the UK government response to COVID-19”, Journal of Emergency Management. Weston, MA, USA, 19(7), pp. 133–149. doi: 10.5055/jem.0596.