Dekker, PhD, S. W. A., M. Jonsén, MSc, J. Bergström, MSc, and N. Dahlström, PhD. “Learning from Failures in Emergency Response: Two Empirical Studies”. Journal of Emergency Management, vol. 6, no. 5, Sept. 2008, pp. 64-70, doi:10.5055/jem.2008.0039.