Journal of Emergency Management

Volume 22, Number 3

2024-06-18T14:16:57-04:00

May/June 2024

Measuring mental health outcomes in Walbridge Fire 2020

2024-06-18T14:14:05-04:00

In August 2020, Sonoma County experienced the Walbridge Fire (part of the Lake–Napa Unit Complex Fire). Following the repopulation of evacuated residents, the Sonoma County Department of Emergency Management circulated a Resident Experience Survey to learn from stakeholders how the fire impacted their lives, how emergency response to the fire met their needs, and to gather information to improve future disaster response activities. A total of 1,583 English and 55 Spanish surveys were completed. This paper describes a mixed-method research using survey data to understand broader mental health implications of the Walbridge Fire on residents. This study developed a quantitative Global Worry Model to explore which survey factors contributed to poorer mental health outcomes. Quantitative analytics looked at how language, loss, emergency alerts, and family size were measured for significance with a survey reported on a mental health questionnaire. Open-ended survey responses surrounding previous disaster experience, pre-existing health issues, and environmental conditions (smoke and the coronavirus disease 2019 pandemic) were contributory to responder’s stress and anxiety. Final data analysis concluded that those who faced immediate loss presented with significant self-declared stress and anxiety.

Decision-making drivers for pandemic response for Institutions of Higher Education

2024-06-18T14:10:19-04:00

The purpose of this research is to identify how decision-makers within anchor institutions, using the context of higher education, determine the course of action in response to an improbable disaster event, such as the recent coronavirus disease 2019 (COVID-19) pandemic. A survey was conducted among higher education decision-makers during spring 2020 at the moment they were adapting to COVID-19. The survey aimed to identify policies and planning measures that may help Institutions of Higher Education learn from this experience to maintain continuity of operations should similar or unanticipated events occur in the future. With this knowledge, both assets and detriments contributing to community vulnerability can be better balanced to inform decision-making. The outcomes of the analysis and shared reflections inform the development of future policy and strengthen existing processes for preparedness and mitigation planning for unexpected events.

COVID-19 and CBRNE: Effects of the pandemic in the field of CBRNE

2024-06-18T14:05:20-04:00

The coronavirus disease 2019 (COVID-19) pandemic has affected our lives in all aspects, including key fields such as social interaction and economic supply chains. The field of chemical, biological, radiological, nuclear, and explosive substances (CBRNE) was already directly affected by the pandemic in that the COVID-19 virus is, in a sense, a biological agent. This paper elaborates on how the field of CBRNE has changed as a result of the COVID-19 pandemic. It does so by drawing on the results of an interview study with CBRNE practitioners (Fire Brigades, Law Enforcement Agencies, etc.) conducted as part of the European Union project PReparedness against CBRNE threats through cOmmon Approaches between security praCTItioners and the VulnerablE civil society, as well as findings from research literature on links between CBRNE and COVID-19. This paper highlights four areas where the influence of the pandemic on the CBRNE field has been evident. The four areas are as follows: preparedness for CBRNE incidents and likelihood of future CBRNE incidents (with a focus on terrorist attacks), CBRNE training and education, increased awareness of CBRNE-related behaviors and measures among the general public, and greater awareness of the needs of vulnerable groups (older people, etc.).

COVID-19 pandemic and Fourth Industrial Revolution (4IR): Reflection on the challenges and opportunities in South Africa

2024-06-18T14:01:03-04:00

Coronavirus disease 2019 (COVID-19) has changed people’s interactions dramatically, be it with the government, the outside world, or one another. It has compelled society to change the standards for decision-making in areas such as health and education, and how people live, work, play, and do business. As a result of the new behavioral patterns imposed by governments around the world, including the South African government, there has been technological advancement through the Fourth Industrial Revolution (4IR). In South Africa, key economic sectors such as healthcare, education, and finance have served as digital change engines. Without a doubt, technology has been able to halt the spread of the virus. The main objective of this paper is to raise awareness of 4IR and to identify opportunities presented by 4IR for South Africa and the challenges presented by 4IR in resolving COVID-19 issues. It examines the relationship between evolving technological advances brought about by 4IR and COVID-19. Following a review of the relevant literature, the study’s findings revealed that prior to the pandemic, several sectors were wary of, and slow to accept, 4IR. Despite the benefits of 4IR, many African countries face difficulties across various sectors. Almost all African countries are unprepared for 4IR, with the exception of South Africa, which is considered partially ready and ranks 22nd on the automation readiness index. African countries that have embraced digital transformation have cited South Africa as a case study due to its adoption of 4IR. Despite the benefits, several barriers to the adoption and use of 4IR technologies have been identified in developing countries, including South Africa, which has the opportunity to adopt consistent 4IR.

Considering collaborative incident management: A study of the COVID-19 response and initial recovery in a rural West Virginia community

2024-06-18T13:56:05-04:00

Hierarchical command-style structures are commonplace in the management of disasters, though researchers have begun to recommend the exploration of networked approaches to incident management. Furthermore, few studies are explicitly looking at the rural context of disaster management. This study seeks to contribute to both topics by examining the motivations for emergent collaboration in the direction of the response and initial recovery to the coronavirus disease 2019 pandemic in a rural West Virginia community. Between March 2020 and March 2022, the primary investigator moderated regular briefings of a community task force convened to coordinate the pandemic response and recovery. As regular operations concluded, members completed a survey, and 10 randomly selected members participated in semistructured interviews regarding their experiences in the task force. Survey responses suggest that common motivations for collaboration in nondisaster contexts (as they appear in the scholarly literature) and potential benefits of networked approaches highlighted in the incident management literature could also serve as motivators within the disaster context. Qualitative interview data extend that discussion and identify the need to gain clear information regarding the concerned authorities and specific local information to better inform the expenditure of limited resources as two additional motivators for collaboration.

A longitudinal follow-up study of rescue and recovery narratives of Oklahoma City bombing responders nearly a quarter century later

2024-06-18T13:51:50-04:00

Background: Most research examining first responders of terrorist incidents has been conducted in early post-disaster periods, utilized quantitative research methods, and focused on psychopathology such as post-traumatic stress.

Methods: Longitudinal follow-up assessments of 124 workers from 181 baseline volunteer rescue and recovery workers originally studied were completed nearly a quarter century after the terrorist bombing of the Murrah Federal Building in Oklahoma City. Open-ended qualitative interviews were used in the follow-up study.

Results: The rescue and recovery work, vividly described decades later, was gruesome. These workers’ descriptions captured their mental toughness and their professional missions, as well as the emotional and mental health (MH) toll on their lives.

Conclusions: The extreme nature of rescue and recovery work in the aftermath of terrorism suggests potential utility for MH interventions to address the psychological toll that can be expected of human beings under the most extraordinary circumstances.

Modeling roadway impacts and recovery from volcanic ashfall from the 2021 St. Vincent eruption

2024-06-18T13:46:23-04:00

Ashfall from the April 2021 La Soufrière volcano eruption significantly impacted the Caribbean Island of St. Vincent. Out of all infrastructure sectors, transportation was the most affected across the island, with damages totaling $27.5 million (USD). Removal of ash is a debris management, public health, and disaster concern. This study uses the United States Geological Survey Ash3d model to estimate the thickness of ashfall covering roads, structures, and agricultural lands, totaling 9.4 million ft.3 on roadways, 4.8 million ft.3 on structures, and 147 million ft.3 in agricultural areas. Total ashfall on the island was estimated at 1.3 billion ft.3 Long-term planning and recovery challenges include the remote island location, limited resources, and the existing social and humanitarian needs intensified by the disaster. A staged approach to cleanup, debris management, temporary storage of ash, and sustainable reuse of ash as an aggregate for paving and building materials is proposed. The benefits of new technologies for converting ash into building materials using both off- and on-island systems should be considered for reconstruction materials. Using alternatives to sand mining and developing the adaptive reuse of disaster debris would support long-term recovery and resilience.

Finalizing emergency management professionalization in 2024

2024-06-18T13:09:39-04:00

This editorial discusses the urgent need to finalize the emerging emergency management profession. Points of reference in the years immediately preceding and throughout the COVID-19 pandemic are recounted and frame some of the essential forward work slated to be started or completed this year in 2024. Activity taking place by connected associations and members of the emerging profession is shared. Legislation filed in Massachusetts to finalize the emerging profession is also shared. Activities needed for the emerging profession are described, and how professionals can help in their role to continue to move these fundamental initiatives forward is outlined. Present considerations should be accounted for, as they threaten the fabric of the emerging profession while at the same time giving us undeniable reasons for why we need to finalize this critical work in 2024 before the next major global disaster.

Forecasters, emergency managers, and residents: Building better risk communication

2024-06-18T13:00:05-04:00

The US National Weather Service (NWS) and emergency managers (EMs) around the country are tasked with communicating severe weather information to the public. Frequent interaction between professionals and residents is essential to building effective partnerships. This paper investigates these interactions and also explores the perspectives of NWS forecasters, EMs, and rural residents related to the efficacy of warning communication, message understanding, preferred platforms, and engagement in protective actions. Data for this study were collected through three original survey instruments that were directed to NWS forecasters and EMs across the country, and residents in four rural communities. Findings reveal that residents generally understand warning messages and generally feel tornado risk communication is effective in their communities. However, residents do not appear to have a plan of action formulated prior to a warning and are, therefore, making, rather than implementing, a plan when warning is issued. This study gives rural residents a voice in the warning communication process and a chance for forecasters and EMs to gain valuable information as they better plan to serve these communities.

Volume 22, Number 2

2024-04-23T12:16:04-04:00

March/April 2024

Experiences from a COVID-19 vaccination center at a tertiary care teaching hospital in Delhi, India: Challenges and solutions

2024-05-02T06:37:02-04:00

India began its nationwide coronavirus disease 2019 (COVID-19) vaccination program on January 16, 2021, in a phased manner. In this paper, we have discussed our experience at one of the COVID-19 vaccination centers in the country and have identified a few of the major challenges and their implications. The guidelines for COVID-19 vaccination in the country were changing frequently, leading to ambiguity among the beneficiaries. Co-WIN software, used for program implementation, had some glitches, which caused dissatisfaction among the service providers and beneficiaries. Vaccine hesitancy and eagerness caused low vaccine uptake initially and overcrowding at vaccination centers later. Some of the vaccination centers had the potential to become hot spots for further spread of the virus due to insufficient infrastructure. The disparity in access to vaccines for the homeless and other vulnerable groups was another hurdle for adequate vaccination coverage. These challenges could have been addressed by pretesting the information technology platform, long-term planning with a vision for handling vaccine hesitancy and eagerness, strong communication systems, removing disparities in vaccine access, and maintaining uniformity in messages for frequently updating guidelines.

Public transit and crisis communication for critical populations: A content analysis of web-based communication strategies during the COVID-19 pandemic

2024-05-02T06:37:05-04:00

In the United States, selected subgroups of historically marginalized populations include people with disabilities and people in racial/ethnic minority groups (“critical populations”) who have been disproportionately affected by COVID-19. These groups are also more likely to use public transit to access essential resources; thus, understanding transit agencies’ communication strategies to reach these populations during crises is of utmost importance. We conducted a content analysis of 16 transit agencies’ webpages and Twitter^® accounts during the first 6 months of the pandemic to assess alignment of agencies’ COVID-19-related communications with best practices in crisis communication across five themes: perceivability, navigability, understandability, suitability, and content. Findings suggested that transit agencies frequently communicated about schedule changes and safety, eg, masking, station sanitation, and reflected racial/ethnic diversity in images. Yet, less than half consistently used communication strategies known to enhance accessibility and uptake of messaging among critical populations, eg, alternative text, and even less reflected disability diversity in images. We offer recommendations for public transit agencies to move beyond compliance to effectively address the needs of ridership most substantially impacted by public health emergencies.

Protective factors of psychological vulnerability in Rescue 1122 workers with vicarious traumatization

2024-05-02T06:37:08-04:00

Objectives: This study aimed to determine the protective factors of psychological vulnerability in Rescue 1122 workers and to find out the difference in work mattering, coping, grittiness, and psychological vulnerability between rescue workers of fire service and ambulance service department with vicarious traumatization.

Method: A cross-sectional design was used in this study. A sample of 112 male rescue workers was collected from Rescue 1122 department, including participants from the ambulance service (n = 56) and fire service (n = 56) departments through a purposive sampling technique. Rescue workers who experienced vicarious trauma were enrolled in this study after screening through the secondary traumatic stress tool. Work mattering scale, coping strategies questionnaire, short grit scale, and the four-dimensional symptom questionnaire were used.

Results: Age, marital status, spouse age, and father’s age were significantly positively correlated with distress. Colleagues becoming a target of violence and death of a colleague during duty were significantly positively correlated with somatization. The number of children was a significant positive predictor, and members requiring financial support were a significant negative predictor of psychological vulnerability. Interpersonal mattering, active focused, and active distracting coping emerged as significant negative predictors of distress, anxiety, and depression after controlling for covariates. A significant difference was found in active distraction coping between the fire service and ambulance service departments.

Conclusion: Rescue workers who considered that their work mattered used religious coping and distraction or adopted a practical approach toward dealing with stress, and those who were grittier were less vulnerable to psychological symptoms. So, these can be considered as protective factors of psychological vulnerability.

A higher education approach to active shooter incidents: Evidence from 40 United States university campuses

2024-05-02T06:37:09-04:00

In a post-9/11 environment with an increased United States (US) federal government emphasis on active shooter preparedness, this study seeks to understand how higher educational institutions have adapted to this changing policy environment. Furthermore, between 2000 and 2017, there were 15 active shooter incidents at US higher education institutions. This study provides data on how public and private higher education campuses are preparing for this increased active shooter threat. Interviews were conducted with higher education employees familiar with campus security policies from 40 higher education institutions across 18 states in the US. These colleges/universities also represented a range of institution type: community colleges (5), public institutions (9), and private institutions (26). Interviews were conducted with 18 Chief/Director of Campus Safety/ Security, 14 members of campus police or security, seven Chiefs of Police, and one staff member familiar with campus security policies.

A socio-technical systems approach of the accident analysis in Indonesian multiple train accident cases: An application of AcciMap methodology

2024-05-02T06:37:12-04:00

The number of cases of train accidents in Indonesia continues to be large in the past few years. This paper analyzes train accident cases in Indonesia using a socio-technical system approach accident model called AcciMap, developed by Jens Rasmussen. The source of data comes from train accident investigation reports from 2015 to 2021 published by the National Transportation Safety Committee. This study uses a qualitative approach with thematic analysis to identify contributing factors and their interactions within the reports. Based on the socio-technical system approach, there are roles and contributions from the five levels of the socio-technical railway transportation system in Indonesia that interact with each other in the occurrence of accidents, including the railway regulatory bodies; other organizations; management of railway service company; processes and physical actions by staff; and condition of equipment and environment. This study has shown that the AcciMap methodology can provide a comprehensive view of the problems and their interactions across the socio-technical levels that influence each other in the occurrence of train accidents in Indonesia. The results also suggest that the socio-technical system approach is expected to be applied in the accident investigation process for the related industry to get more comprehensive insights into the accident.

Measuring team situation awareness through team communication: A study on nuclear main control room crews

2024-05-02T06:37:14-04:00

Situation awareness (SA) in complex socio-technical systems is considered a key cognitive activity, as control crews are often engaged in simultaneous task processes and are required to monitor and evaluate system parameters, making decisions and projections for the future accordingly. However, measuring SA at the team level is still a challenging area of research within the topic. In our research, we applied verbal protocol analysis as an alternative method to assess nuclear power plant control room crews’ team SA. We conducted a study of 10 control room crews, examining their intrateam communication and its relatedness to team performance. We have found that communication categories related to the second and third levels of team SA increased significantly after the onset of an emergency event. Furthermore, while none of the team communication categories was related to team performance before the emergency event, all of them showed a strong positive correlation with team performance after the emergency situation occurred. Our results underline the importance of adequate verbalization of key information within the team, so as to support the rapid and accurate development of team SA during emergency situations.

Factors that support public health infrastructure recovery in Puerto Rico and US Virgin Islands after Hurricanes Irma and Maria

2024-05-02T06:37:17-04:00

This paper describes the factors that support recovery of public health infrastructure (PHI), including conditions that facilitated or hindered recovery in United States (US) territories impacted by hurricanes Irma and Maria. A deductive approach was used to categorize data from five organizations that received crisis hurricane recovery (CHR) funds from the Centers for Disease Control and Prevention.* Spending was grouped into five infrastructure gaps: (1) human resources, (2) informatic upgrades, (3) equipment, (4) minor repairs, and (5) preventive maintenance. Unanticipated PHI costs, facilitators, and hinderances to PHI recovery were identified. Most (72 percent) of the $53,529,823 CHR funding was used to address infrastructure gaps in (1) human resources (56 percent), (2) informatics (16 percent), (3) equipment (13 percent), (4) minor repairs (10 percent), and (5) preventive maintenance (5 percent). Most of the

requests (56 percent) to redirect funds were associated with unanticipated costs in initial work plans and budgets. The use of administrative partners, planning tools, dedicated staff, streamlined procedures, eg, contracts, and cost sharing facilitated PHI recovery. The most common hindrance to PHI recovery were delays in procurement and shipping. In summary, investments in dedicated funding to upgrade, repair, or replace critical structures and systems for infectious disease surveillance, laboratory capacity, vector control, environmental health inspections, and vaccine storage and administration in Puerto Rico and the US Virgin Islands after Hurricanes Irma and Maria contributed to their recovery capacity. These findings may inform funding and resource allocation considerations for PHI recovery in the US territories.

AI and crisis leadership: Using the POP-DOC Loop to explore potential implications and opportunities for leaders

2024-05-02T06:37:21-04:00

In the evolving landscape of crisis leadership and emergency management, artificial intelligence (AI) emerges as a potentially transformative force with far-reaching implications. Utilizing the POP-DOC Loop, a comprehensive framework for crisis leadership analysis and decision-making, this paper delves into the diverse roles that AI is poised to play in shaping the future of crisis planning and response. The POP-DOC Loop serves as a structured methodology, encompassing key elements such as information gathering, contextual analysis informed by social determinants, enhanced predictive modeling, guided decision-making, strategic action implementation, and appropriate communication. Rather than offer definitive predictions, this review aims to catalyze exploration and discussion, equipping researchers and practitioners to anticipate future contingencies. The paper concludes by examining the limitations and challenges posed by AI within this specialized context.

Developing, engaging, and sustaining CERT programs in low-risk communities

2024-05-02T06:37:24-04:00

I am a recently trained (2021) volunteer in my county’s Community Emergency Response Team (CERT), which is managed by the County Fire and Rescue Department. As you know, CERT programs train volunteers in basic disaster response skills such as team organization, disaster medical operations, fire safety, and light search-and-rescue, so that they can assist their families, neighbors, coworkers, and other community members during emergencies when professional responders may be unavailable to provide immediate assistance.