Mission possible: A failure mode and effect analysis of the Federal Emergency Management Agency
DOI:
https://doi.org/10.5055/jem.2007.0029Keywords:
emergency management, FEMA, FMEA, Hurricane KatrinaAbstract
In its report pertaining to the performance of the Federal Emergency Management Agency (FEMA) during Hurricane Katrina, the US Senate recommended replacing FEMA with a bigger and better organization. Instead of replacing FEMA as a whole, an attempt should be made to scientifically identify and correct any significant gaps within the organizational and operational structure of FEMA based on FEMA’s current mission requirements under the National Response Plan. This article demonstrates the use of Failure Mode and Effect Analysis (FMEA) methodology for identification, analysis, measurement, and prioritization of the systemic root causes for FEMA’s inadequate mission performance during disasters of Katrina’s magnitude. The article also provides suggestions for the most effective corrective action models for the top five high-risk functions at FEMA identified and prioritized using FMEA.References
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