Emergency communication: A framework for planning and targeting messages

Kenneth A. Lachlan, PhD; Patric R. Spence, PhD

doi:10.5055/jem.2009.0033

Authors

Kenneth A. Lachlan, PhD
Patric R. Spence, PhD

DOI:

https://doi.org/10.5055/jem.2009.0033

Keywords:

crisis communication, risk communication, hazard, outrage, Peter Sandman

Abstract

This article outlines a model of emergency communication for use in generating action in audience members. The model expands previous research by enlarging the framework of fear and self-efficacy. The model is first outlined explaining its theoretical dimensions and if followed by explanations of its validation. The next portion discusses its potential use for emergency practitioners. The article concludes with a description of how to use the model and where to obtain more information about the model.

Author Biographies

Kenneth A. Lachlan, PhD

Sociology Department and Communication Studies Program, University of Massachusetts Boston, Boston, Massachusetts.

Patric R. Spence, PhD

School of Communication, Western Michigan University, Kalamazoo, Michigan.

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