The terrible twins
Keywords:business continuity, emergency management, risk management, resilience, resilient, organization resilience, disruptive event, incident, incident management
I have seen emergency management and business continuity develop over the past 20 years. Business continuity prominently was created in the information technology (IT) world as disaster recovery has slowly morphed to the emergency management field as a whole. When a business disruptive event occurred, I often heard the term “crisis management team.” Though, having experience in emergency response/management, I was used to the term “incident management team.” I have always seen a crisis management team as the same as an incident management team as they essentially did the same function; that being: deal with the event in a coordinated manner, utilizing variants of the principles command, control, coordination, and communication.
Stay in Business: Difference between disaster recover (DR), business continuity (BC) and crisis management (CM). Available at https://www.stayinbusiness.com/difference-between-dr-bc-andcrisis-management-cm/. Accessed February 3, 2021.
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International Organization for Standardization: Societal security — Terminology. ISO 22300:2012. Available at https://www.iso.org/obp/ui/#iso:std:iso:22300:dis:ed-2:v1:en. Accessed March 29, 2023.
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International Organization for Standardization: Societal security — Emergency management — Requirements for incident response. ISO 22320:2011.
International Organization for Standardization: Societal security — Business continuity management systems — Requirements. ISO 22301:2012.
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